All physical wall art products (Cosmic Canvas and Acryliscope) are printed and shipped by Prodigi, our professional print‑on‑demand partner.

Processing Time Orders are sent to production within 48 hours. Once production begins, cancellations are no longer possible due to the bespoke nature of our designs.

Production Time Prodigi typically produces your custom artwork within 2–5 business days.

You will receive tracking information as soon as your order ships.

Shipping Costs Shipping rates are calculated at checkout based on your location and product type.

Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.

Digital Products Digital birth chart reports are delivered instantly or within 24 hours to the email address provided at checkout. No shipping fees apply.

Damaged or Incorrect Items If your order arrives damaged or incorrect, contact us within 7 days with photos of the issue. We will arrange a replacement or refund.

Lost Packages If your package is lost in transit, we will work with Prodigi to resolve the issue and send a replacement where appropriate.